Returns & Exchanges
Due to the perishable nature of our artisanal calzones, we are unable to accept physical returns, but we are committed to ensuring your satisfaction if your order arrives damaged or incorrect. If your meal does not meet our high quality standards, we will provide a full refund or a fresh replacement immediately.
Inspect Your Order
Upon delivery, please check your calzones for any shipping damage or discrepancies between your order and the items received.
Capture a Photo
To help us improve our service and process your claim, please take a clear photograph of the product and the packaging in question.
Contact Kitchen Support
Email our support team at help@calzonekitchen.com within 24 hours of delivery with your order number and the attached photos.
Receive Resolution
Our team will review your request within one business day to issue a store credit, full refund, or schedule a priority redelivery of your meal.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing